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RA Request * Required Field

Date

Feb 4, 2012

I am: *

End User Retailer Distributor

Is the unit under warranty?

Yes No

Your Details

Name *

Street Address *

Suburb / Town

State *

Zip/Post Code *

Country *

Email Address *

Primary Contact Number *

Alternative Contact Number

Fax Number

Notes

Conditions of Credit, Repair or Replacement

Goods returned outside 30 days of DOA period cannot be credited; we will repair or replace your stock only.
All requests for credit require proof of purchase to be faxed with RA request. Proof of purchase not required from resellers for repairs if they have sighted receipt and are satisfied it is genuine and within warranty period.
All faulty hardware and software that is under warranty will be repaired or replaced at no charge.
Any products tested and found not faulty may incur a charge of or more, payable on collection of goods.
No responsibility will be taken for any lost or damaged data, or any repairs not collected within 3 months.
By submitting this form you agree that Swann does not take any responsibility for the costs incurred due to the installation or un-installation of the product for warranty purposes.
All costs associated with returning goods to Swann, including postage, will be incurred by the sender.
We may replace defective goods with refurbished goods of the same type rather than repairing the problem with the original goods, or use refurbished parts to repair the goods. You must be aware when repairing goods, there may be a loss of user-generated data that may be stored on your device.

Agreement*

I acknowledge that I have read and understand the conditions on this form and wish to request warranty on the goods listed..

I Agree

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